What are AI Actions in live chat?

AI Actions are automated workflows triggered by AI chatbot conversations. When your chatbot detects user intent, it can take actions like booking calendar meetings, capturing leads in your CRM, sending follow-up emails, or triggering custom API calls without human intervention.

Can AI chatbots book meetings automatically?

Yes, AI Actions integrate with calendar tools like Calendly, HubSpot Meetings, and custom scheduling systems. When a visitor wants to book a meeting, the AI chatbot can check availability and schedule appointments automatically.

What CRMs do AI Actions integrate with?

AI Actions integrate with Salesforce, HubSpot, Microsoft Dynamics 365, and many other CRMs through native integrations or Zapier. Lead information captured during chat conversations is automatically synced to your CRM for follow-up.

Open Source Scheduling

Cal.com Integration

Let your AI chatbot book Cal.com meetings automatically. Open-source scheduling that works seamlessly with your chat widget.

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Can I schedule a call with your team?

Of course! Here's my calendar:

Cal.com

What Is Cal.com Integration?

Cal.com is an open-source scheduling platform similar to Calendly. Integrating it with your AI chatbot lets visitors book meetings directly in chat conversations.

Cal.com offers self-hosting options and more customization for privacy-conscious businesses. When your AI chatbot detects scheduling intent, it displays your Cal.com booking widget within the chat.

Why Cal.com?

Open Source

Full transparency and community-driven development. No vendor lock-in.

Cost Effective

Generous free tier and affordable paid plans. Self-host for free.

Self-Hostable

Keep your data on your servers. Perfect for privacy-focused teams.

How Cal.com Booking Works

Connect your Cal.com account

Link your Cal.com account in the AI Actions settings.

Configure event types

Choose which meeting types to offer visitors.

AI detects booking intent

The chatbot recognizes when a visitor wants to schedule a meeting.

Meeting booked automatically

Visitor selects a time and the meeting is created in your calendar.

Cal.com vs Calendly

Feature	Cal.com	Calendly
Open Source	✓ Yes	✗ No
Self-Hosting	✓ Available	✗ Not available
Free Tier	✓ Generous	✓ Limited
Chatbot Integration	✓ Supported	✓ Supported

Step-by-Step Setup

Go to AI Chatbot Settings → AI Actions and click Add Action. Configure the fields below to embed Cal.com scheduling in your chat widget.

Field	Description	Example
Action Type	Choose `Show Button` or `iFrame Only` to embed the scheduler directly.	iFrame Only
Action Name	A unique function name the AI will call.	`show_cal_scheduler`
When to use	Describe when the AI should show the scheduler.	When the user wants to schedule a meeting or call
Collect data inputs	Data to pre-fill in Cal.com (email, name, preferred date).	`email, name, meetingDate`
iFrame URL	Your Cal.com event link with query parameters for pre-filling visitor info and overlay calendar.	`https://cal.com/youraccount/30min?overlayCalendar=true&date={{meetingDate}}&email={{email}}&name={{name}}`
iFrame Height	Set the height of the embedded scheduler in pixels.	`600`

Cal.com action settings with URL template

How the Chatbot Flow Works

Visitor asks to schedule a call

The AI detects scheduling intent and begins collecting the required inputs (name, email, preferred date).

Cal.com scheduler embeds in chat

Once inputs are collected, the Cal.com scheduling iframe loads inside the chat widget with the visitor’s info pre-filled.

Visitor picks a time and confirms

The visitor selects an available slot and completes the booking—all without leaving the chat window.

Book Meetings with Cal.com

Connect your open-source scheduler to your AI chatbot.

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