Create 1-click AI chatbots to automatically chat with your customers over SMS. Escalate conversations to your inbox in Social Intents or agent collaboration tool of choice like Teams, Slack, Google, or Zoom.
Visitors can contact you directly using text messaging to your business phone. Create AI Chatbots for SMS and automate your responses and conversations with ChatGPT. Receive real-time notifications of new chats and never miss another text message.
Connect your phone number with Social Intents for text messaging in 3 simple steps.
1. Connect your Phone Number to Social Intents for SMS
We leverage Twilio phone numbers and routing for our SMS messaging service. Set up endpoints in Twilio for your phone number.
Train your AI Chatbot, configure office hours, and assign team members. Set up your routing rules for inbound SMS message to your team in Microsoft Teams, Slack, or the web inbox.
3. Send text message to your Business Phone Number
Send a message from your mobile to your business SMS number. Login to your dashboard or Teams integration and respond to your SMS conversation. Or let your AI respond automatically to the visitor question.
Create AI Chatbots
Train on your business content and respond naturally to your customers.
Custom Templates
Send SMS templates to your visitors.
Unlimited Agents
Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
File Sharing
Send files to your chat visitors and let visitors upload files to you, right from SMS.
Targeting Rules
Set up as many team members as needed. No per agent pricing. Grow live chat as your team grows.
Quick Replies
Use reply shortcuts to send default responses for common questions.
Online Schedule
Set your chat to be online and offline during typical office hours
Dashboards & Reports
See how you're doing with chat reports. Export data to your external systems.
Faqs
Can't find the answer you're looking for? Chat with us.
